Support

Clear answers, direct support.

DropSignal is still in development. Here is what to expect now—and where to reach us directly.

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Why is a signal locked?

Every tier can see early activity, but identifying details stay hidden until that tier’s release. Planned release timing is 30 minutes for Free, within 5 minutes for Pro, and no intentional delay for Elite.

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What counts as verified?

DropSignal is designed to check public price, retailer-direct seller status, availability, price context, and independent evidence. Verification does not guarantee retailer fulfillment.

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How will nearby signals work?

Add a ZIP code and radius to your radar. Precise device location stays optional. Store inventory is a recent observation and should always be confirmed on the retailer page.

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How do I manage or cancel a subscription?

Paid subscriptions will be managed through Apple App Store or Google Play. The app will provide a direct Manage subscription path and Restore purchases option.

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Can I report or expire a deal?

No. Automated verification owns signal lifecycle changes so another shopper cannot incorrectly hide an active offer from everyone else.

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When can I download DropSignal?

The native apps are still in development. Email us for launch updates; we will publish official App Store and Google Play links only when they are live.

Contact the team

Tell us how we can help.

Include the email tied to your account when applicable. Never send a password, one-time code, API key, or payment-card information.